Get the CEO’s to examine repeat business enterprise then they are going to realize why These are continually not producing the bottom line. I can Actually declare that I’m under no circumstances booking using your airline once again. many thanks, Sincerely
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American Airlines has the worst consumer service of all Airways I've Utilized in my sixty three decades. My wife’s anniversary earrings were stolen out of her suitcase on June 20, 2013 and Consumer service has REFUSED to Get hold of us again after reporting the thief the working day it transpired.
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I left LGA August 26, 2015 and also have my baggage declare ticket but require a copy of my airlinet ticket due to the fact I arrived household to uncover my jewelry and purse had been lacking from my luggage – I have submitted a claim bu they need a copy of my ticket and I am able to’t obtain it – can u deliver me a duplicate of it or convey to me how I can find it — every little thing else was in tact nothing disturbed besides these things and purse was laying of major and jewelry was in aspect pocket
I have generally applied continental airways and experienced changed to American but right after this incident I don’t Feel sick ever fly along with you fellas any more a cockaroach on a airplain im guaranteed Anyone on facebook would need to no concerning this even the information pretty discustin and terrible I believed airplains were being pest contal free.
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I was on keep for around 40 minutes, with find here standard ‘updates’ from the supervisor named Tony…who was getting in contact with some unidentified department to check on the 2nd, missing voucher….when…yes,, I was Minimize off! I referred to as again…only being advised the hold out could be eighteen-twenty five minutes. I’m still waiting on this simply call again. This excursion is definitely the excursion of a life time for my partner, a wounded veteran and most cancers survivor.
I'm 62 years outdated, and was on the flight from Orange County, Ca to Jacksonville, NC. All went nicely till I arrived at Charlotte,NC. Due to the fact I'd wheel chair support I had been helped in any other case I think I would not are actually. Just after two flight have been cancelled on that evening I wasn’t actually guaranteed what I'd personally do. But due to kindness of your personnel they wheeled me to customer service both of those moments, and finally upon acquiring the news that One more flight would not be scheduled until eventually the early morning of the 3rd they built absolutely sure I had a motel paid out for by american airlines which I very much appreciated. Currently being by itself was a little bit Terrifying, but I built it as a result of, and managed to have again towards the airport at five:thirty another morning. And all over again this flight was cancelled in addition. At this point I organized to simply go to a different town. Upon obtaining on that flight there was a electrical hearth during the cabin of your airplane, and immediately after currently being within the air for around 10 minutes it absolutely was rotated and we were taken from the plane within a hurry.
I've spent hrs on the telephone looking to untangle a error designed in building reservations with American Airways on the internet. Following going through most of the steps in reserving a flight for my family members of three (Brian, Marcela & Lorenzo Hawk) and incorporating my charge card no. to pay for the 3 flights, I didn't get yourself a confirmation, but a window on my monitor that said “This site cannot be exhibitedâ€. I took that to suggest that the transaction did not undergo, so I started all once again with a special travel company.
Flt 1999 from FLL on11-22-fifteen was a multitude. Was delayed for the reason that all baggage wasn't loaded as a result of rain,then the baggage was loaded improperly, we taxied back into the terminal, preset the baggage after which you can we wanted gas because we were delayed. We waited for someone to come back to unlock the gas tank(that technique) for at least 40 mins.
On December twenty five, My a few sons And that i experienced a flight from Cleveland to Phoenix which was to leave at 7:50 that has a stop in Charlotte NC. At about 3 or 4 pm about the working day of our departure, American Airlines delayed our flight which would make us miss out on our relationship in Charlotte which experienced no other flights out to Phoenix that working day OR the subsequent! And why the delay? No rationalization. So with none help from an AA agent..(Nearly as if it was our fault) we located An additional flight by way of Dallas…which still left in one hour along with a fifty percent. We manufactured it to your airport but with One more rude AA representative, (I recognized it had been occupied with the holidays and all) I was confident that I could get my bag in Dallas considering the fact that we now experienced to spend the night time there. I requested him with regard to the tag that appeared like it was checked to Phoenix and he stated curtly, you’ll just pick it up in Dallas and recheck it each morning. Effectively the bag didn't enable it to be to the conveyer in Dallas. Once i questioned A different representative over it, he explained it was in a giant space and it was likely out once we still left in the morning. I explained to him I desired it for my resort remain, and he told me it will consider four hours to receive it. Ok…nevermind…I’ll be again below in 4 several hours!!! So I left to the Dallas lodge with no my baggage.. Got on our flight the following early morning and took off promptly.
American Airways Client service hotline is well available and purchaser helpful. Sad to say, You should hold out approximately 2 minutes to talk to a client service consultant. You will need to hear a lengthy speech pertaining to recent updates.